Enrolment in and attendance at Executive Ink ongoing classes with Kim Herringe at The Studio is subject to the following Terms and Conditions:

  1. General Class Enrolment Terms and Conditions
  2. Class Confirmation and Payment
  3. Cancellations and Refunds
  4. Casual Attendance
  5. Additional Information

 

1. General Terms and Conditions

  • Executive Ink classes are offered as a series of sessions over a set term. Term lengths may vary depending on scheduling and other commitments. The number of sessions, dates, times and total fee will be confirmed on the relevant booking page before enrolment.
  • Class numbers are kept small so I can provide individual attention and support. Each term has a minimum and maximum number of participants.
  • If minimum enrolment numbers aren’t reached, I may cancel the term. Any cancellation will be confirmed at least one week before the term is scheduled to begin. If this happens, all enrolled students will receive a full refund.
  • I may take photographs during classes for use on my website and social media. I’ll ask permission before photographing students. If you’d prefer not to be photographed, that’s absolutely fine.
  • An email will be sent to students approximately 1–2 weeks before the term begins, reconfirming the dates, times, studio address and other important information. Please read this information before attending and contact me if anything is unclear.

2. Class Confirmation and Payment

  • An invoice will be emailed to you within 1–2 days of receiving your enrolment enquiry.
  • Full payment is required to secure your place for the term.
  • Payment can be made by direct deposit or PayPal

3. Cancellations and Refunds

Cancellations by Students

If you need to cancel your enrolment, the following conditions apply. All cancellation periods are calculated from the first scheduled class of the term, regardless of whether you have attended any classes.

  • 4 weeks or more before the term begins: Full refund, minus the PayPal fee if you paid via PayPal*.
  • Less than 4 weeks but more than 2 weeks before the term begins: 50% refund of the full term fee
  • 2 weeks or less before the term begins: No refund.
  • After the term has commenced: No refund for unused sessions.

In exceptional circumstances, I may offer an alternative arrangement at my discretion. Any such arrangement will be confirmed in writing.

*PayPal Payments: If you cancel your enrolment and are eligible for a refund under these terms, any PayPal transaction fee that is not refunded to me by PayPal will be deducted from your refund. If I cancel a term or class, I’ll cover the PayPal fee and provide any refund due in full.

Missed Classes

Enrolment reserves your place for the full term. If you’re unable to attend an individual class, no refund, credit or make-up session will be provided.

Cancellation of a Term by Me

If minimum enrolment numbers aren’t reached, or I need to cancel a term due to unforeseen circumstances, you’ll receive a full refund of your term fee. A decision to cancel due to insufficient enrolments will be confirmed one week before the term is scheduled to begin.

Cancellation of an Individual Class by Me

If I need to cancel an individual class, I’ll arrange a replacement session, usually by extending the term.

If a replacement session cannot be arranged, you’ll be offered a refund for the cancelled class or, if you prefer, a credit of the same value towards a future Executive Ink term or one of my workshops.

  • The value of an individual class will be calculated by dividing the total term fee by the number of scheduled sessions.

Any credit issued under this arrangement:

  • Is valid for 12 months from the date of issue.
  • Must be used to make a confirmed booking before the expiry date. The booked class or workshop may take place after that date.
  • Cannot be exchanged for cash or transferred to another person once accepted.
  • Becomes non-refundable and non-transferable once used towards a confirmed booking, except where required by Australian Consumer Law.

 

4. Casual Attendance

  • Casual places may be available in individual classes, subject to availability.
  • Casual bookings must be confirmed and paid for by the day before the scheduled class.
  • Casual bookings are non-refundable if the student cancels.
  • If I cancel a class for which you’ve booked a casual place, you’ll receive a full refund

 

5. Additional Information

I take reasonable care to provide a safe class environment. I cannot accept responsibility for personal property brought into or left behind at The Studio. Liability for personal injury will be determined in accordance with applicable law.

These Terms and Conditions may be updated from time to time. The terms applicable to your enrolment are those in effect when your original booking is confirmed, unless otherwise agreed.

Nothing in these Terms and Conditions excludes or limits your rights under Australian Consumer Law.

If you have any questions or concerns about these conditions, please contact me.

Last updated October 2026.

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